1. Enquiry
2. Assessment
2. Assessment
An enquiry or a referral can be made either by a local authority, a family member or by yourself. See our Contact Us page for further info.
We always encourage potential residents and their loved ones to book an appointment to visit us; get a feel for the place, meet us, and have the grand tour.
During your visit you will also have the opportunity to meet and talk to our residents, carers and also ask us any questions you have regarding our facilities.
2. Assessment
2. Assessment
2. Assessment
Should you wish to reside in our home, we'll then carry out a care needs assessment to ensure that we would be able to meet your needs.
This is an essential process to allow us to identify that Virginia Lodge is the best place for you and that we will be able to support and meet your needs and requirements.
3. Agreement
3. Agreement
3. Agreement
Having decided that VL is the home for you, and if we feel we could meet your needs, we'll then agree on a mutually convenient date for you to move in. You'll need to bring with you your medication, any mobility aids, and any continence aids. But towels and linen are all supplied. You're welcome to bring as much furniture and belongings to personalise your room as you like.
Upon admission, our team will work to make you as comfortable as possible in your new environment. We'll take your belongings and log them, label them, and unpack them. We'll check in your medication and discuss when and how you wish to have this.
4. Care plan
3. Agreement
3. Agreement
We work with you and anyone else you'd like to have input, such as your next of kin, to create a personalised plan of care.
This Care Plan details the care that is required by you and provides our team with the information we need to meet your care needs and lifestyle choices.
The Care Plan is continually developed and reviewed, with each resident, their family, friends and other professionals (as appropriate) involved in the individual’s care and wellbeing.